Privacy Policy

This privacy policy explains how we collect, use and protect the personal information you provide when you register and play at Sloty from Canada. We take your privacy seriously and aim to be clear about what data we hold, why we need it and how you can manage your information.

Types of data we collect

We collect several categories of information to operate your account, process payments and maintain a safe gaming environment. This includes personal data, technical data and transactional records.

Personal data

Personal data includes information you give us when you register or contact support, such as your full name, date of birth, email address, phone number, postal address and government ID where required for verification. We also collect account credentials and any communications you send to us.

Technical data

Technical data covers device and connection details like IP address, browser type, operating system, device identifiers and location information derived from your IP. We use this data to secure accounts, detect fraud and optimise site performance on mobile and desktop.

Transactional data

Transactional data includes deposit and withdrawal history, payment method details, bet and play history, bonuses claimed and any rewards activity. We retain transaction records to process payments, comply with legal obligations and investigate disputes or suspicious activity.

How we use your information

We use personal, technical and transactional data to: set up and manage your account; verify identity for KYC and anti-money-laundering checks; process deposits and withdrawals; provide customer support; monitor and prevent fraud; and meet regulatory and tax obligations. We may also use aggregated data for analytics and service improvements.

Data protection practices

We protect your information with industry-standard measures such as encryption, secure servers, access controls and regular audits. Only authorised staff and third-party service providers who need the data to perform their duties can access it. We also maintain procedures to respond to data incidents and will notify you where required by law.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, support secure login, measure site performance and deliver relevant content. You can manage cookie settings through your browser, and some site features may be limited if cookies are disabled. We also work with analytics and advertising partners who may set their own cookies.

User rights

Canadian users have rights to access, correct and delete their personal information where applicable. You may request a copy of the data we hold about you, ask for inaccuracies to be corrected, or request deletion subject to legal and operational retention requirements.

Access, correction and deletion

To exercise your privacy rights, contact us at [email protected] with your request and verification details. We will respond in a timely manner and explain any limits to deletion if we must keep certain records for legal or dispute-resolution reasons.

Information sharing and third parties

We share necessary data with payment processors, identity verification providers, game suppliers, responsible-gaming services and government or law enforcement bodies where required. All third parties we work with are contractually bound to protect your data and only use it for permitted purposes.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on the site with an updated effective date. Continued use of our services after changes means you accept the revised policy.